EpicsAI is a dual Center of Excellence (CoE) — for SAP IS-U and for Artificial Intelligence. We are your trusted partner for utility transformation, AI-powered application development, and management consulting, engineering the future of enterprise operations.
EpicsAI operates two distinct, industry-recognized Centers of Excellence — one anchored in the world of SAP utilities, the other pioneering Artificial Intelligence as a core enterprise capability. Together they form an unmatched delivery engine.
EpicsAI is a recognized SAP IS-U Center of Excellence — the go-to partner for utilities seeking deep domain expertise in billing, metering, collections, customer service, and S/4HANA Utilities transformation. With 15+ years of IS-U delivery, we are the definitive IS-U CoE in the market.
Full lifecycle SAP IS-U deployments — blueprinting, configuration, RICEF development, testing, and go-live support tailored to gas, electric, and water utilities of every scale.
Expert-led migration paths from legacy IS-U 6.x to SAP S/4HANA Utilities, ensuring zero revenue leakage, data integrity, and minimal operational disruption.
24/7 application management, regulatory billing updates, enhancement management, and proactive system health monitoring — keeping your IS-U running at peak performance.
EpicsAI's AI CoE transforms artificial intelligence from a buzzword into a measurable business capability. We deliver production-grade AI products and services — from GenAI-powered enterprise assistants to predictive analytics platforms — purpose-built for utilities, healthcare, and financial services.
LLM-powered enterprise copilots, RAG-based knowledge management systems, intelligent document processing, and AI-embedded SAP Fiori workflows — all built, governed, and maintained by EpicsAI's AI CoE.
Demand forecasting, predictive asset maintenance, smart meter anomaly detection, customer churn models, and real-time grid monitoring — all deployed with MLOps-grade pipelines and explainable AI frameworks.
AI CoE advisory — use-case roadmapping, ethics and compliance frameworks, data lakehouse architecture (Databricks, Snowflake), SAP BW/4HANA integration, and responsible AI governance aligned to EU AI Act standards.
EpicsAI is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) — proudly minority-owned and operated. We are also registered as a HUBZone and Small Business Enterprise (SBE), enabling our government and enterprise clients to meet supplier diversity goals while accessing world-class SAP IS-U and AI expertise.
Our diverse leadership team brings together perspectives from across the globe, fostering a culture of inclusion, innovation, and equity. We believe the best solutions are built by teams that reflect the communities they serve — and we hold our diversity certifications as a point of pride, not just a compliance checkbox.
Certified through the National Minority Supplier Development Council (NMSDC), ensuring our clients can count EpicsAI toward their supplier diversity spend targets.
Federally certified DBE status under 49 CFR Part 26, enabling participation in federally-funded infrastructure and utility programs across the U.S.
SBA HUBZone certification supporting economic development in historically underutilized business zones — providing preferential access to federal contracting opportunities.
Recognized supplier diversity partner for Fortune 500 utilities and healthcare enterprises — helping clients meet ESG commitments and inclusion mandates with confidence.
From Fortune 500 utilities to global consulting firms — we're proud to work alongside these organizations.
A comprehensive suite of intelligent enterprise products engineered for the modern utility and enterprise landscape.
Our proprietary Collections, Billing & Dispute Settlement platform — a purpose-built, AI-enhanced solution for utility billing intelligence, automated dispute resolution, and collections workflow orchestration integrated natively with SAP IS-U.
Learn more →State-of-the-art AI application development platform — from predictive demand forecasting and anomaly detection in metering data, to GenAI-powered customer service bots and intelligent document processing for utility operations.
Explore →Next-gen field service and workforce management mobile apps for utility technicians — offline-capable, GPS-integrated, and connected in real time to SAP PM and IS-U, enabling first-time fix rates of over 90%.
Explore →Embedded analytics and dashboarding built on SAP Analytics Cloud and BW/4HANA — providing utility executives and operations teams with real-time visibility into revenue, grid performance, and customer metrics across all channels.
Explore →Our management consulting arm accelerates digital transformation through a proven framework combining organizational change management, process reengineering, IT strategy, and ROI-driven roadmaps tailored to regulated industries.
Explore →Enterprise-grade integration layer connecting SAP IS-U with MDM systems, smart meter data management platforms, CRM, GIS, and third-party APIs — using SAP BTP, REST, and event-driven microservices architectures for frictionless interoperability.
Explore →Collections · Billing · Dispute Settlement
COBIDS is EpicsAI's flagship SaaS product purpose-engineered for utilities operating on SAP IS-U. It addresses the three most revenue-critical functions — collections management, billing accuracy, and dispute resolution — in a single unified, AI-enhanced platform.
From visionary strategy to hands-on delivery — our multidisciplinary teams bring expertise across four critical domains.
We design and engineer enterprise-grade mobile and web applications that marry exceptional UX with bulletproof architecture. From React Native field apps to Angular portals and microservices backends on AWS and Azure — our developers build software that lasts.
Design-led development means every pixel has purpose. Our UX team conducts deep user research, creates high-fidelity prototypes in Figma, and runs usability studies to ensure every product we ship is intuitive, accessible, and delightful to use.
We help utilities and enterprises escape the technical debt trap — lifting-and-shifting legacy COBOL, mainframe, and on-premise applications to modern cloud-native stacks with zero loss of business logic and dramatically improved maintainability.
Every application we build is secured by design — incorporating OWASP standards, SOC 2 controls, NERC CIP for utilities, and GDPR compliance from the ground up. Our DevSecOps practice ensures security gates are integrated into every sprint.
Our management consultants help C-suite leaders define and execute bold digital transformation roadmaps — from technology stack rationalization and vendor selection to operating model redesign and cultural change management, delivering measurable ROI at every milestone.
We apply Lean, Six Sigma, and Design Thinking methodologies to reengineer core business processes — from order-to-cash and meter-to-cash in utilities, to procure-to-pay and hire-to-retire in enterprise contexts — eliminating waste and compressing cycle times.
Delivering large-scale SAP and digital programs on time and on budget requires disciplined program governance. Our PMO professionals embed with client teams, institute rigorous risk and issue management, and use agile delivery frameworks to keep transformations on track.
As utilities navigate the energy transition, EpicsAI provides strategic advisory on ESG data management, carbon reporting, renewable energy integration, and regulatory compliance — helping organizations meet net-zero commitments with technology-enabled precision.
We harness the power of large language models (GPT-4, Claude, Gemini) and build production-grade GenAI applications for enterprise use cases — intelligent document extraction, AI-powered call center assistants, automated regulatory filings, and copilots embedded within SAP workflows.
Our data science team builds and deploys machine learning models for utilities and enterprises — demand forecasting, predictive asset maintenance, customer churn prediction, smart meter anomaly detection, and real-time grid stability monitoring.
From data lakehouses on Databricks and Snowflake to SAP BW/4HANA and Analytics Cloud, we architect and build the data infrastructure that powers intelligent decision-making — ingesting millions of smart meter reads, billing transactions, and operational events at enterprise scale.
Before building, we strategize. Our AI advisory services help organizations define use-case portfolios, establish AI governance structures, conduct ethical risk assessments, and navigate regulatory requirements around algorithmic decision-making in regulated industries.
As EpicsAI's dedicated SAP IS-U CoE, we provide end-to-end IS-U services — from initial blueprinting through to post-go-live hypercare. Our certified consultants cover all IS-U modules including FI-CA, MDM, EDM, Device Management, and Customer Service.
Modernize your SAP landscape with a structured, risk-managed migration from IS-U 6.x to SAP S/4HANA Utilities. Our methodology ensures business continuity, data integrity, and organizational readiness — while unlocking the real-time capabilities of HANA.
Our Application Management Services (AMS) provide utilities with a dedicated, always-on IS-U support capability — covering functional and technical issue resolution, release upgrades, regulatory billing changes, and proactive system health monitoring.
Complex business requirements demand more than standard configuration. Our ABAP development center delivers high-quality custom enhancements, RICEF objects, BAdI implementations, and SAP Fiori extensions that integrate seamlessly with your IS-U core.
Reach us directly at services@epicsai.com or fill in the form below and we'll reply within one business day.
We're looking for exceptional talent who are passionate about SAP, AI, and transforming the utilities sector. Send us your resume and we'll reach out when the right opportunity arises.